Refund policy
All sales are final. We don't offer refunds or returns on any FITDADDY products. T-shirts and hoodies can be exchanged for a different size or color under the conditions below. Hats, stickers, and magnets can't be exchanged. This also applies to pre-order items.
Apparel exchanges
To exchange a t-shirt or hoodie, email us at fitdaddyhq@gmail.com within 7 days of receiving your order.
- The item must be unused, unworn, unwashed, and in its original packaging with tags attached.
- Proof of purchase is required.
- Exchanges are for a different size or color of the same item. If that size or color isn't available, we may offer store credit at our discretion.
- One exchange per order.
- Sale, clearance, and promotional items can't be exchanged.
- Items with signs of wear, washing, damage, stains, odors, or alterations won't be accepted.
How to exchange
- Email fitdaddyhq@gmail.com within 7 days of delivery to request an exchange.
- Once approved, we'll send instructions on where to ship the item.
- You pay return shipping unless the exchange is due to a mistake on our part. We recommend a trackable shipping service, since we aren't responsible for returns lost or damaged in transit.
- Once we receive and inspect the item, we'll ship your replacement.
Please choose your size carefully
Check the size details on each product page before you order. Our hats come in Regular (fits up to 7 ¾) and XL (fits up to 8). If you're not sure which size to get, email us before you buy and we'll help.
Damaged or wrong item?
If your order arrives damaged or isn't what you ordered, email us at fitdaddyhq@gmail.com within 7 days of delivery with your order number and a photo. We'll make it right.
Lost or stolen packages
Once an order is marked delivered, FITDADDY isn't responsible for lost or stolen packages. If your tracking hasn't updated or your order hasn't arrived, reach out and we'll help you track it down.
Questions?
Contact us at fitdaddyhq@gmail.com.